Effective Date: August 8, 2026

Welcome to The Kru3. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website TheKru3.com, purchase our custom hardwood products and gift boxes, or otherwise interact with us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering on the website, expressing an interest in obtaining information about us or our products, or purchasing from our store.

The personal information that we collect depends on the context of your interactions with us and the website, but it may include:

• Contact Information: Name, email address, phone number, shipping address, and billing address.

• Order Information: Details about the custom hardwood products or gift boxes you order, including personalizations, engravings, or specific design requests.

• Payment Information: We collect data necessary to process your payment if you make purchases. All payment data is stored and processed directly by our payment processor, Squarespace Pay and Square. We do not store your full credit card numbers on our servers.

• Account Credentials: Passwords and security information used for authentication and account access (if you create an account).

Information Automatically Collected

When you visit, use, or navigate our website, we may collect certain information automatically. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, referring URLs, and information about how and when you use our site.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes, including:

• Fulfilling Orders: To process your transactions, craft your custom hardwood products, prepare your gift boxes, and arrange for shipping and delivery.

• Customer Communication: To send order confirmations, shipping updates, and respond to your inquiries or customer service requests.

• Personalization: To fulfill specific custom design requests, engravings, or messaging included in your gift boxes.

• Marketing (with consent): To send you promotional emails about new products, special offers, or other information we think you may find interesting. You may opt out of these communications at any time.

• Improving Our Site: To analyze usage trends and improve the user experience on our website.

3. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with:

• Service Providers: Third-party vendors that perform services for us, such as website hosting (e.g., [Shopify / WordPress]), payment processing, order fulfillment, and shipping carriers (e.g., USPS, UPS, FedEx).

• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies help us remember the items in your shopping cart, understand your preferences based on previous or current site activity, and compile aggregate data about site traffic so we can offer better experiences in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some features that make your site experience more efficient may not function properly.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include the right to:

• Request access and obtain a copy of your personal information.

• Request rectification or erasure of your data.

• Restrict the processing of your personal information.

• Opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this page. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this policy, you may contact us at:

The Kru3:

Welcometo@thekru3.com‍ ‍

(931) 357-8029

3356 N Henderson Way, Clarksville, TN 37042